In accordance with the latest UK government guidelines, all of our Mole Insurance Services colleagues are now working from home until further notice. Despite not being able to meet with you in person, we are very much open for business and you can reach all our teams by phone or email as we continue our mission to deliver the best service possible for you and all of our clients.

Thank you for your understanding and support as we do our bit to help mitigate the risks associated with COVID-19 in these extraordinary times. Take care and stay safe from all at Mole Insurance Services.

Team Contact Details: Alison Grindley – 01392 549368; Mark Wilson – 01392 549369; Jessica Park – 01392 549370; Ian Parker – 03332 026520 or 07908 905232; Jan Russell – 07894 585654; Nick Green – 07714 107858; Terri Clark - Maternity leave.


Policy Features & Benefits:
  • Veterinary fees
  • Complimentary treatments
  • Third party liability
  • Boarding fees
  • Advertising & reward
  • Loss by theft or straying
  • Holiday cancellation
  • Quarantine expenses and loss of documents
  • Emergency repatriation
  • Multi pet discount
  • Pet owner support package
  • Pet bereavement helpline
Optional Extras:
  • Death from illness
  • Death from injury
A policy summary of cover detailing key benefits & exclusions will be provided with every quotation.

Owning a pet can be a fun and rewarding experience, but it’s important to consider the financial implications should your pet suffer an illness or get injured. Whilst advances in veterinary medicine mean that vets can do more for our pets, the treatment costs can soon mount up.

That’s why here at Mole Insurance Services, we believe pet insurance is an important part of responsible pet ownership, allowing owners to go ahead with veterinary treatment at the earliest opportunity knowing that help is there for the unexpected costs.

Not only do our comprehensive policies provide cover towards veterinary fees, they can also provide cover towards the cost of boarding fees or someone looking after your pet whilst you are in hospital. In the event that your pet is stolen or goes missing, your policy will also provide cover towards the cost of advertising the loss of your pet, as well as a reward to help get your pet back home.


We understand that many pets are seen as additional members of the family, which is why we are working with a leading pet insurer to provide quality cover at affordable prices. Whether you own a dog, cat or rabbit we are confident we will find a policy to meet your requirements.

For dogs and cats you will have the choice of two products:
  • 12 Month: This policy is ideal if you want the reassurance of help with the cost of treatment for accidents and illnesses at a price that’s right for you, providing 12-months cover
  • Lifetime: Offers three levels of cover to suit your individual requirements. With these policies you can continue to claim for the treatment of ongoing illnesses or injuries year after year when you renew your policy, without a break in cover and subject to premium payments being met.

Or, are you looking for rabbit insurance?

Our rabbit insurance is designed for rabbit owners who are worried about their pet developing chronic and long-term conditions, which may require treatment throughout the rabbit's life.

Benefits include veterinary fees and complementary treatments. This means our rabbit insurance plan will provide essential cover for your pet, giving you that much needed peace of mind.

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Help when you need us most
In the event that you need to make a claim under your insurance policy, our experienced claims team will be on hand to manage this process for you. Throughout the process we will be there to offer reassurance and guidance.