Privacy Policy

Please read this privacy policy with the Data Protection Act 1998.

Pavey Group Ltd are registered with Data Protection Commissioner and our registration number is Z6080673.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Personal Information that we may collect

If you complete a quote request for any product on our website at www.moleinsurance.co.uk we will collect your personal information. The main purpose of this website is to provide you with an insurance quote for the product you request. In order to achieve this we will pass the data you have provided which may include personal information to our partners. We may also use information held about you in the following ways:

  • to ensure that content from this website is presented in the most effective manner for you and for your computer;
  • to provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts entered into between you and us; and
  • to notify you about changes to our service.

We only ask questions relevant to registration or each quote you request. If you do not want to answer or provide certain information then we may not be able to provide you with a quote.

Anonymous information we may collect

We regularly track our customer movement through this website as this helps us continually improve the service and experience that we offer new and existing customers. None of the anonymous information we collect is attributed to an individual.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

How we use cookies

This website uses and relies on the use of cookies. For information on how to restrict, block or delete cookies, please see our Cookie Policy

What information do we pass to other people, and why?

We want to be a huge success and deliver the highest level of service to each customer requesting a quote. In order to provide this service we will disclose your information to third parties participating in providing quotes for products or services directly related to a request you have submitted on this website. We may also disclose your information to members of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 1006) and any successors in title to our business. We may therefore disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Pavey Group Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

We will use the information for internal administrational purposes and on occasions provide statistical information to our partners and introducers.

We may also disclose your personal information if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or in order to enforce our Website Terms of Use, Terms of Business or any other agreement.

The financial information you provide as part of the information gathering process on this website is used by us and our partners to check your suitability for certain insurance products. It may be necessary for us to verify certain types of financial information before finalising your insurance policy. We will not share your financial information with any other parties unless they need to know the information to process your order. All financial payments are processed by either Barclaycard, Premium Credit Ltd or Close Premium Finance.

We will not, without permission, willfully disclose a participant's financial information to any third party except as provided herein, or when we believe in good faith that it is required by law or regulation (including any consumer credit or Financial Conduct Authority rules).

Whilst we only seek to work with trustworthy partners with robust data protection policies, we cannot guarantee how our partners will use your information. The information provided to our partners will be used by them in accordance with their own privacy policies. Partners are under an obligation to process personal data in accordance with the Data Protection Act of 1998

To whom do we pass your information?

We have developed some great relationships with partners and will continue adding to this list, some of our partners are able to offer automatic quotes whilst other partners deliver their quotes to you through our manual quote process or where quoting automatically is not available.

Links to other people's web sites

This website may contain links to other websites that are considered third party websites. We therefore recommend that before you provide a third party site with personal data, that you read their privacy policy. We do not accept any responsibility or liability for such third party sites and their policies.

Security

Pavey Group Ltd has security measures in place to protect the loss, misuse and alteration of the information under our control. This website makes use of 128 bit encryption where applicable.

Opting in and out of receiving communications from us

We may use your data, or permit selected partners and introducers to use your data, to provide you with information about products which may be of interest to you and we or they may contact you about these by post or telephone.

Mole Insurance Services will contact you by email, SMS, telephone and post with information on other products and services, which we believe may be of interest to you.

Please advise us if you would like to opt out of any marketing communications from Mole Insurance Services.

Finding out which of your personal information we hold

The Data Protection Act 1998 gives you the right to access information held about you and we can provide you with details of the information we hold on you at anytime. We will require you to verify your details before we disclose this information and we fully support Data Protection best practice. In all cases we reserve the right to charge you a small administration fee for retrieving this information from our systems. This fee is £10 and meets our cost in providing you with this information. You can exercise your right at any time by contacting us at the address set out below.

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contacting Us

If you have any queries about this privacy policy or you wish to request information you can contact:

Mole Insurance Services
Minerva House
Orchard Way
Edginswell Business Park
Torquay
Devon
TQ2 7FA
Telephone: 0333 2026510
info@moleinsurance.co.uk